FIREPLACE -MARCO
Marco Mfg., Inc. 20 Year Limited Warranty
A. Basic Warranty
Marco Mfg., Inc. ("Marco") warrants its factory-built fireplaces and chimney systems against defects in materials and workmanship. This warranty covers only the original consumer purchaser at the original installation of a fireplace system installed and operated in accordance with the appropriate installation and operating instructions. This warranty extends to specific components for the periods specified below.
B. Implied Warranty Limitation
No implied warranties, including warranties of merchant ability and fitness for a particular purpose, extend beyond the respective periods specified below. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
C. Periods of Coverage
Except for special parts covered in Section D below, Marco will repair, replace, or refund the original list price, at Marco's option, in accordance with the following schedule:
1. First Year--Marco will supply parts, at no charge (F.O.B. factory), and reasonable labor costs to repair or replace components of the fireplace system. Labor cost must be approved in advance by Marco and shall not exceed twice the retail price of the replacements parts.e
2. Second through Fifth Year--Marco will supply parts only, at no charge (F.O.B. factory), to repair or replace components of the fireplace system.
3. Sixth through Tenth Year--Marco will supply parts only, at 50% of the list price in effect at the time (F.O.B. factory), to repair or replace components of the fireplace system.
4. Eleventh through Twentieth Year--Marco will supply parts only (if they are available), at the then current list price (F.O.B. factory), to repair or replace components of the fireplace systems.
D. Specific Component Exceptions
The life of the following parts and components of the fireplace system is dependent upon the environment and the care and usage by the consumer. Warranty for these components is as specified below:
GRATES: The grate is warranted for a period of ninety days. Thereafter, parts will be available at the then current list price.
FANS, FAN KITS, AND WIRE SCREENS: Parts or assemblies are warranted for a period of ninety days. Thereafter parts will be available at the then current list price.
GLASS: Breakage of glass is normally due to handling and shipping, or use of an excessively hot fire built too close to the glass. Glass breakage is not covered by this warranty. Replacement doors for currently manufactured fireplaces will be available at list price. The dimensions and specifications for replacement glass panels for obsolete units will be made available upon request.
REFRACTORY COMPONENTS: Marco will supply parts or material only, at no charge, to repair or replace defective refractory, for a period of one year. This policy does not apply to small hairline cracks in refractory which do not affect the safety and operation of the fireplace. This policy does not apply to refractory which has been broken during installation of the fireplace. After one year, replacement refractory will be made available at the then current list price.
TERMINATIONS: (Chimney Tops) The chimney termination is subject to a wide variety of environmental conditions. Marco will supply parts only at no charge (FOB factory), for a period of one year. Thereafter, chimney terminations will be available at the then current list price.
E. Limitations, Exclusions, and Limits of
Liability
1. This warranty applies only to the original owner and the original installation.
2. Warranty periods run from the original date of installation. If this date cannot be verified, the date of manufacture shall be used. Claims must be made in writing to Marco or to a Marco dealer or distributor within the warranty periods.
3. Marco shall not be responsible for any smoking of the fireplace system, or damage due to smoking which is caused by environmental conditions (such as nearby buildings or roof peaks, trees, hills or mountains), inadequate ventilation, negative air pressure in the house (such as caused by heating equipment, exhaust fans and hoods, clothes dryers, etc.) or excessive air currents in the room.
4. The warranty does not cover heat loss due to the passage of heat or cold air through or around the fireplace, as this condition can be affected in a major way by the installation and insulation of enclosures.
5. The fireplace is not intended to be a substitute for a primary heating appliance to heat an entire home. It should be used for supplemental heating only. No claims are made by Marco as to the heat output of the fireplace system.
6. Marco makes no representation of warranty regarding local building code compliance and shall not be responsible for compliance therewith. As building codes vary widely, the installer should determine in advance if any special restrictions or requirements apply to the fireplace system.
7. Fires in the fireplace must be built upon a grate, whether or not one is supplied with the fireplace. For models supplied with a grate, any replacement must be equivalent (similar size) to the grate originally supplied.
8. The warranty is void if, in the opinion of Marco, the fireplace system has been improperly installed, abused, misused, tampered with, altered, or used with accessories not supplied or approved by Marco.
9. The warranty does not cover painted surfaces damaged during handling or installation.
10. The warranty does not cover removal and replacement of any portion of the structure in which the fireplace is situated, made necessary by the repair, removal or re-installation of the fireplace system.
11. All parts are shipped F.O.B. our factory.
12. Marco shall have no responsibility for any special, incidental, contingent or consequential damages of any kind resulting from defects in the fireplace. The exclusive remedy for breach of the limited warranty is, at the option of Marco, repair, replacement or the refund of the original list price. In no event shall Marco's liability exceed the original list price of the fireplace system. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
13. The warranty does not apply if any fireplace insert or other auxiliary heat device is used or installed with the system and Marco assumes no liability for defects or damage caused by the installation or use of such devices. Such optional components or modifications could create a fire hazard by altering the safety design of the fireplace.
F. Specific Legal Rights
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
G. How to Obtain Warranty Service
Contact your nearest Marco dealer or distributor. If there is no dealer or distributor near you, or if you do not receive satisfactory service from the dealer or distributor within a reasonable amount of time, write or telephone.
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Marco Mfg., Inc., Customer Service
2520 Industry Way
Lynwood, CA 90262
(800) 232-1221