PLUMBING -SUMP PUMP
WARRANTY
Hydromatic SW25/33 Submersible Sump/Effluent Pump
Aurora/Hydromatic Pump, a Unit of General Signal, warrants to the original purchaser of each of Hydromatic Pump product(s) that any part thereof which proves to be defective in material or workmanship within one year from date of installation or 18 months from manufacture date, whichever comes first, will be replaced at no charge with a new or remanufactured part, F.O.B. factory. Purchaser shall assume all responsibility and expense for removal, reinstallation and freight. Any item(s) designated as manufactured by others shall be covered only by the express warranty of the manufacturer thereof. This warranty does not apply to damage resulting from accident, alteration, design misuse or abuse.
If the material furnished to the Buyer shall fail to conform to this contract or to any of the terms of this written warranty, Aurora Pump shall replace such non-conforming material at the original point of delivery and shall furnish instruction for its disposition. Any transportation charges involved in such disposition shall be for the Buyer's account. The Buyer's exclusive and sole remedy on account or in respect of the furnishing of material that does not conform to this contract, or to this written warranty, shall be said to secure replacement thereof as aforesaid. Aurora Pump shall not in any event be liable for the cost of any labor expended on any such material or for any incidental or consequential damages to anyone by reason of the fact that such material does not conform to this contract or to this written warranty.
ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANT ABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE SAME EXTENT AS THE EXPRESS WARRANTY CONTAINED HEREIN. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
MANUFACTURER EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARISING IN CONNECTION WITH THIS PRODUCT. INCLUDING WITHOUT LIMITATION, WHETHER IN TORT, NEGLIGENCE, STRICT LIABILITY CONTRACT OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
NOTE: PUMP MUST BE REPAIRED BY AUTHORIZED AURORA/HYDROMATIC REPAIR CENTER OR WARRANTY WILL BE VOID. IF REPAIR CENTER IS NOT AVAILABLE, RETURN PUMP TO PLACE OF PURCHASE.
MAINTENANCE
Hydromatic Care and Maintenance
Warning: Before handling these pumps and controls, always disconnect the power first. Do not smoke or use sparkable electrical devices or flames in a septic (gaseous) or possible septic sump.
Pump does not run or hum.
1. Line circuit breaker may be off, blown or loose.
2. Water level in sump may be too low. Run in more water. Turn on level is 12 to 13 inches above sump bottom.
3. Pump and/or switch cord plug may not be making contact in receptacle.
4. If pump is using the series cord plug, the two plugs may not be plugged tight together.
5. Float may be stuck. Be sure float operates freely in basin.
6. If all symptoms check OK, motor winding may be open; take to service center for check.
Pump runs but does not deliver water.
1. Check valve may be installed backwards. Arrow in valve points in direction of flow.
2. Discharge gate valve, if use, may be closed.
3. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Check vent hole in pump case for plugging.
4. Pump head may be too high. Pump cannot deliver water over 24' (1/4 hp.) 26' (1/2 hp.) vertical. Horizontal distance does not affect pumping, except loss due to friction.
5. Inlet in pump base may be clogged. Remove pump and clean out openings.
6. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean per maintenance instructions.
Pump runs and pumps out sump but does not stop.
1. Float is stuck in up position. Be sure float operates freely in basin.
Pump runs but delivers only small amount of water.
1. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Check vent hole in pump case for plugging.
2. Pump head may be too high. Pump cannot deliver water over 24' (1/4 hp.) 26' (1/2 hp.) vertical. Horizontal distance does not affect pumping, except loss due to friction.
3. Inlet in pump base may be clogged. Remove pump and clean out openings.
4. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean per maintenance instructions.
5. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.
Fuse blows or circuit breaker trips when pump starts.
1. Inlet in pump base may be clogged. Remove pump and clean out openings.
2. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean per maintenance instructions.
3. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.
4. Fuse size or circuit breaker is too small.
5. Defective motor stator: return to Hydromatic service center for verification.
Motor runs for short time then stops. Then after short period starts again. Indicates tripping overload caused by symptom shown.
1. Inlet in pump base may be clogged. Remove pump and clean out openings.
2. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean per maintenance instructions.
3. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.
4. Defective motor stator: return to Hydromatic service center for verification.
Your pump warranty is void...
If...power cord has been cut or spliced.
If...pump has been used to pump mud, cement, tar, abrasives or chemicals.
If...pump has been used for pumping of hot water (above 120 degrees).
If...pump has been dismantled by other than authorized Hydromatic service center or distributor.
R.T. Moore
6340 Alpas Trail
Indianapolis, IN 46268
(317) 291-1052